Top 5 Things to Do When You Have 5G but No Internet 2023

By ANAS KHAN 6 Min Read

You can’t even talk about cellular services these days without discussing 5G, the most recent cellular technology that comes standard with most phones nowadays.

Depending on the carrier, 5G comes in a variety of flavors. Far-reaching and slower 5G connections, mid-range and mid-speed 5G connections, and, of course, the juicier short-range and blazing-fast 5G connections are all examples. Carriers sell each of these 5G connections differently, but they all have one thing in common: 5G is a new technology.

5G, like all developing technologies, is destined to choke up on you from time to time, which is no fun given all the buzz around 5G and its possibilities. With that in mind, iDB is here to talk about some of the most effective 5G troubleshooting techniques you can take if you’re having issues loading data on a 5G connection.

Fixing a flaky 5G connection

If you’re experiencing problems loading internet content on your 5G connection, try the following methods to restore intended functionality:

Cycle through Airplane Mode

If you are unable to load a web page or a web-connected app while connecting to your carrier’s 5G connection, there may be a brief choke. You may be able to address this by briefly turning on Airplane Mode in Control Center and then turning it off again. Your smartphone should instantly reconnect to 5G, and you can try again.

Re-seat your SIM card

Another option is to remove and re-seat the SIM card, which is especially useful in the case of an iPhone with a physical SIM card. If the contact points on your SIM card aren’t making appropriate touch with the contact points on your iPhone, this can assist. Re-seating the card can sometimes increase contact, but it also reinitializes your connection to your carrier’s 5G network, which can be advantageous. You may generally skip this step if you have an eSIM.

Switch to 5G On mode

Typically, your iPhone is set to the 5G Auto option under Settings Cellular Cellular Plans Voice & Data, which automatically switches between 5G and 4G LTE based on various network quality conditions. If you’re having trouble keeping a consistent 5G connection, you might try utilizing the 5G On option, which mandates a 5G connection when one is available.

Allow more data on 5G

If specific apps or phone capabilities aren’t operating on your 5G connection, it’s possible that your iPhone is restricting them to Wi-Fi only. Allow More Data on 5G under Settings Cellular Plans Data Mode enables data-heavy features such as huge app upgrades, iPhone software updates, and a slew of other things that are generally confined to Wi-Fi connections across 5G connections.

Power cycle your device

If your 5G cellular services aren’t operating properly, there might be a bug in your device’s software. You may try restarting your device to reinitialize all of the software on a new boot, which may bring everything back up and running.

Check for software updates

Another option that might assist with a shaky 5G connection is to make sure all of your software is up to date. You should double-check two things: For regular iPhone software upgrades, go to Settings regular Software Update, and for carrier bundle updates, go to Settings General About. When you visit these panels, you should receive a request for software updates; if you don’t, you’re already up to date.

Go to another location

Sometimes the problem is with a specific cellular tower, which is very prevalent these days as carriers actively upgrade cellular towers with 5G equipment. When towers are being maintained, they may function at reduced speeds or not at all. In rare circumstances, carriers replace equipment with 5G radios but do not activate them for several weeks. whether this occurs, you might try moving to a new place that is serviced by a different cellular tower to see whether the problem remains.

If 5G doesn’t perform well, one of the top advised solutions, even by the carriers themselves, is to just go back to 4G LTE. To do so, navigate to Settings Cellular Cellular Plans Voice & Data and pick the LTE option. This will prioritize 4G LTE over 5G and will not fix your 5G connection, but it should be more dependable, at least until the 5G issue is resolved.

Contact your carrier

If none of the above troubleshooting steps worked for you, you may try contacting your carrier for assistance. Carriers may often troubleshoot with you over the phone or over live chat. This may include a sequence of actions identical to those outlined above, or initiating a support ticket in which the carrier dispatches a technical staff to your local 5G-enabled cellular tower to service it.


It’s never enjoyable when your iPhone’s gleaming new 5G capabilities fail to perform as expected, but the good news is that some simple troubleshooting techniques may frequently get you back on track.

Were you successful in resolving your 5G connection difficulties after following the troubleshooting techniques outlined in this article? Please let us know in the comments section below.

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